You can shop at [www.selantek.com] online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This notice applies to all information collected or submitted on the website. On some pages you can order products and make requests. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
E-mail address
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to process an order, Verify your identity for payment authorization, contact you regarding your order status, generate anonymous statistics, ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website. We do not disclose any information with advertisers.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain inform ation at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
You can access all your personally identifiable information that we collect online and maintain by the account access page. You are given the opportunity to change account information before each order is placed. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Web browser cookies are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the web site. With cookies enabled, the web site will have the capacity to deliver you a more customized and complete shopping experience. does not use cookies to store or collect any personal information such as names, addresses, or payment information.
collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Our servers use each IP address to anonymously track the date and duration of each session within the site. Your IP address may also be used to help collect statistical data or in gathering broad usage information.
Should you have other questions or concerns about these privacy policies, please call us at , send us an email at or write us at this address:
TELEPHONE: (650) 965-0787
Marketing: Mark Endicott
Product information: Charles Mantel
Accounting / Financial: Ron Sackett
Purchasing: George Albers
Email: info@selantek.com
FAX: (408) 429-8363
Mail:
P. O. Box 391117
Mountain View, CA 94039-1117
Physical and Legal addresses:
9551 W Savile Circle, Houston, TX 77065
2672 Bayshore Parkway, Mountain View, CA 94043
MAIL: P.O. Box 391117, Mountain View, CA 94039
Business Hours:
Monday – Friday: 8:00 AM to 6:00 PM California time
Extended hours by telephone, email only:
Sunday: 4:00 PM – 10:00 PM California time
Monday – Thursday: 4:00 PM – 10:00 PM California time